SHIPPING POLICY
DELIVERY & SHIPPING
FREE standard UK delivery on orders over £40
Standard delivery
3-5 days. £3.99 for orders under £40
Next day delivery (order by 2 PM)
£7.99 for UK delivery Monday to Friday
Local Delivery
We offer free local delivery in Maidstone (ME15)
1-2 Business Days
We do not offer international shipping online for overseas delivery directly through our website. However, please email Hello@amitiestudio.com with your address, and we can quote you a price.
Please expect delivery within 3-5 days after your order has been accepted; this is usually a 48hour period where your items will be processed and dispatched from our studio.
Please note orders are not processed on Sundays and Bank Holidays.
RETURN POLICY
All our products are carefully inspected before they are sent off to you. Due to the nature of our products, unfortunately, used candles cannot be returned or refunded. We will send a replacement in the event of your product being damaged in transit.
Our returns policy applies to all purchases made online at www.amitiestudio.com
Please contact us at orders@amitiestudio.com with the following details
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Order Number
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Name & Address
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Reason for wanting to return the product, and If damaged, also attach a picture showing the damage.
Customers are responsible for all return postage costs.
We will aim to respond to our customers in 3-5 working days.
Amitie Studio reserves the right not to offer an exchange or refund for change of mind.
Our refund policy does not exclude or replace your rights given under the British Consumer Law and Regulations.
All products sold on this website are sold using Great British Pounds (£)